Accelerate your customer acquisition with Telstra Wholesale's Rapid eSIM Connect which helps simplify the purchase and activation experience for mobile services.
Telstra Wholesale’s Rapid eSIM Connect helps you close the gap between consideration and purchase by making it easier for your customers to buy and activate your service.
Research has found 96% of people use a smartphone to find information or research a purchase. And 65% of people used their mobile phones in their ‘I-want-to-buy’ moment.
Rapid eSIM Connect helps you serve customers in that moment. We provide you with a Public QR Code to feature in your promotion – whether you are promoting your campaign online, in print or outdoors. Customers can scan the code to download, activate and buy a new mobile plan.
Inbound Roamers
Help travellers get connected on arrival in Australia with a Public QR code in the in-flight catalogue, adverts in the terminal or in the hotel room.
Event-themed campaigns
Promote mobile data deals for mobile gamers on a gaming website, or data boosts for fans at a pop concert. Convert interest into customers right then and there.
Bring Special Offers to life
Use a Public QR Code to bring value-add offers to life, promote tailored campaigns to target segments, or offer incentives such as plan credits or data bonuses which new customers can take up on-the-spot.
Supercharge your acquisition campaigns
Use time and volume bound campaigns to drive purchase decisions. When the customer decides to buy, their path to activation is a quick and seamless experience. No waiting for a SIM to arrive in the post.
Reach customers in their moment of need
Target specific audiences at a specific time and place with tailored promotions and prompt activations. For instance, add an offer at the end of another digital transaction, a live event or target existing customers with a personalised upgrade offer.
No mobile app, no problem
Your customer or prospect can install an eSIM profile using a single device and without a mobile app. If you have a mobile app, adding login to the onboarding process could further streamline your customer’s activation experience.
Cut down on plastic waste and packaging
Enable activation of a pre-defined number of services with a single QR code and reduce plastic SIM cards, packaging and postage costs.
Stand out from the crowd by offering innovative, cutting-edge activations
Become one of the first service providers to access this market first eSIM technology in Australia.
*Refer to “Things you need to know” section for further information such as eSIM compatibility, internet connectivity and activation conditions. Note that In most cases new services will be ready to use within a few minutes. In some cases, activation may take up to four hours.
Speed
Delight new customers with simple, quick, on-the-spot eSIM activation*. Your customers can activate a new service on their eSIM-compatible devices without the need for a physical SIM card.
There’s no need to find the nearest shop, wait for SIM card deliveries, find a pin to eject the SIM tray, or go through more complex single use QR codes.
Simplicity
Customers can effortlessly initiate a purchase by reviewing your offer and scanning the related Public QR code, minimising friction and boosting conversions.
Services your customers want, delivered faster
Scan, connect and go with any eSIM compatible device (and Wi-Fi/Cellular service). Rapid eSIM Connect means customers can start using their service faster than ever before*.
* Refer to “Things you need to know” section for further information such as eSIM compatibility, internet connectivity and activation conditions. Note that In most cases new services will be ready to use within a few minutes. In some cases, activation may take up to four hours.
- Our Rapid eSIM Connect service supports individual campaigns with a fixed volume (quantity of services) and campaign period.
- Each campaign uses a single, Public QR Code which can be presented in any public space that can be scanned thousands of times* to acquire new customers and activate new services.
- Customers must use an eSIM-compatible mobile device and must have internet connectivity, via Wi-Fi or existing mobile service, to scan the Public QR Code.
- Once the Public QR code is scanned, the temporary eSIM profile will be downloaded to the device and the customer will be directed to your online customer portal to sign up*. If they need assistance they can call your support team. The temporary service can only be used to access your whitelisted IP addresses and numbers.
- After the customer signs up to the advertised service, they will convert from a restricted service to a full service.
* Refer to “Things you need to know” section for further information such as eSIM compatibility, internet connectivity and activation conditions. Note that In most cases new services will be ready to use within a few minutes. In some cases, activation may take up to four hours.
Explore other eSIM capabilities
If you are a current customer of Telstra Wholesale and are interested in Rapid eSIM Connect, get touch with your account team today. If you’re a mobile service provider looking for better mobile solutions, inquire about Rapid eSIM Connect and other services on the Telstra Wholesale Mobile Network today.
The number of activations per Public QR code is limited to the number of eSIM Profiles you've ordered and received for the campaigns you run over the campaign period. Note that each attempt by an end user to scan the Public QR Code associated with the Rapid eSIM Campaign will consume one of the Customer’s eSIM profiles, even if, for whatever reason (including expiry of the temporary service), activation of the Rapid eSIM Plan is unsuccessful.
An eSIM-compatible mobile device must be used to enable Rapid eSIM Connect. End users can refer to the manufacturer's specification and website to check their device is eSIM compatible.
Internet connectivity such as Wi-Fi, or existing cellular connectivity, is required for customers to download the eSIM profile to their device via the Public QR Code.
Access to sign-up and registration on your web portal is time-limited and must be completed by the end user before the eSIM service expires.
Plans shown in images on this page are for illustrative purposes only.