Interconnect with Telstra networks
Interconnect with Telstra networks
With Telstra Exchange Building Access (TEBA), you have access to floor space and facilities such as security, electricity, cable trays and interconnection cables in Telstra exchange buildings. As a Telstra Wholesale customer TEBA enables you to install and operate your own equipment for interconnection with Telstra’s networks.
- Enjoy the flexibility of having space suited to your business needs with minimum units of one rack position for TEBA floor space available.
- Save the cost and hassle of setting up your own facilities with TEBA areas that come with 48V DC power, overhead cable systems, and cable trays to the MDF to house interconnection cables for connection to Unconditioned Local Loop (ULL) and Spectrum Sharing Services.
- You can also use TEBA to install radio communications equipment if you have antennas at that site.
Customer requirements
Customer requirements
A current Telstra Wholesale customer who is a licensed carrier or carriage service provider may be eligible for TEBA, subject to agreement to the relevant terms and conditions for access.
As a customer you will need to:
- Ensure that the relevant terms and conditions of the contract for facilities access for TEBA are understood;
- Be familiar with the TEBA Customer Information Pack before submitting any TEBA orders;
- Place orders for the TEBA product by submitting the TEBA order form;
- Get approval for physical access to Telstra buildings before visiting a site to install an exchange; and
- Use approved contractors to prepare the TEBA Design and Construction Proposal and install equipment.
Physical access process
Physical access process
Wholesale customers who require access to Telstra Exchanges, mobile sites and DUCT network, need to email: TWSiteAccess@team.telstra.com for up to date physical access information.
Learn more
Learn more
The following information is available to help you through the process of accessing Telstra Exchanges:
- Fixed Facilities Access Approved Contractor List (PDF, 302 KB)
- TEBA Capped Sites (PDF, 317 KB)
- TEBA Customer Information Pack (PDF, 285 KB)
- TEBA Established Sites (PDF, 1 MB)
Exchange Access Updates
Exchange Access Updates
The following documents provide information about recent impacts to some of Telstra's Sydney CBD and Metro exchanges.
- NSW Exchange Update 10-Sep-19 (Password protected, PDF, 350kb)
- After hours access CBD & Metro exchanges (Password protected, PDF, 130 kb
Ordering & Applications
Hazard Management
Technical Documents
- Accredited Asbestos Contractor List (PDF, 245 KB)
- Asbestos Management Procedures (PDF, 4 MB)
- COVID-19 Infraco Work Safety Instruction
- Eradication of Cardboard from Exchange (PDF, 393 KB)
- Fire & Dust Precautions - Telstra Network Facilities
- Hazard Notification Planned Service Interruption Request
- HSE Framework for Telstra Suppliers
- Hoist Crane BMU Permit
- List of Known Hazards (PDF, 120 KB)
- Non-Smoking Policy (PDF, 18 KB)
- Lifting Plant Use in Telstra Sites (PDF, 173 KB)
- Mobile Phone Use in Exchanges
- Air conditioning in TEBA Areas (PDF)
- Air-conditioning Audit / Installation Requirements for TEBA (DOC)
- Asbestos Management Procedure in Telstra (PDF)
- CAD_ID Hazard Bulletin (PDF)
- CAD_ID Hazard Notification – Planned Service Interruption Request for Telepower (DOCX)
- CAD_ID MOP Proforma 000169 (DOCX)
- CAD_ID Search Rev 1.0 (XLSX)
- Contractor Asbestos Management Guide (PDF)
- Contractor Asbestos Management Guide (PDF)
- Convoluted Tubing on Cable Ties (DOC)
- DCAF-Duct-Customer-Access-Framework-Comms (DOCX)
- Distribution Frames (PDF)
- Exchange Common Infrastructure (PDF)
- Exchange Common Infrastructure - Cable Runways TM00181 (PDF)
- Guidelines for Design and Construction Proposals involving power work (DOC)
- Installation of POI-DDF Tie Cables (PDF)
- Madison IDT DDF Applications (PDF)
- Main Distribution Frames (ZIP)
- Main Distribution Frames - QM (PDF)
- Mobile Network Power Environment (PDF)
- Numbering, Labelling and Data Entry Requirements of Network Inventory (DOC)
- Optical Distribution Frame - Standard Optical Fibre Distribution Frame (OFDF) (PDF)
- Optical Distribution Frame - Technical Requirements (PDF)
- Penetration of walls, floors and ceilings (PDF)
- Planned Event and Outage Management (ZIP)
- Procedure for Working in Network Sites (PDF)
- Site Audit Checklist (PDF)
- Specification for Suite Lighting (PDF)
- TEBA Capped Sites (PDF)
- TEBA Equipment Power and Earthing (PDF)
- TEBA Established Sites (PDF)
- TEBA Ordering Process Flowchart (PDF)
- TEBA Physical Access Procedures (PDF)
- TEBA Product Deployment (ZIP)
- Telepower Design Requirements (DOC)
- Type 92 Racks (PDF)
- Typical Exchange Superstructure for Equipment Racks and Cabinets (ZIP)
- ULL & Spectrum Sharing - External Interconnection Cables (PDF)
- ULL & Spectrum Sharing - Internal Interconnection Cables (PDF)
- Use of Lithium Ion Batteries in InfraCo Facilities (DOC)
- Working in Network Sites Application Form (PDF)
Facilities Access Services
Back to top