Telstra Wholesale training can help our customers and their staff learn more about our products and services.
We have a range of customer training material available for our online ordering applications.
LinxOnline Ordering (LOLO)
The LOLO Online training module provides an interactive, scenario-based training tool for exploring the LOLO application.
The LOLO training module can be accessed online.
The LOLO user guide (ZIP, 3.38mb) provides comprehensive instruction including:
- introduction to LOLO;
- fundamentals;
- getting started;
- monitoring and managing requests;
- requests for voice services;
- requests for DSL services;
- requests for DSL transfer;
- requests for data services;
- reporting;
- glossary.
The
Maximising Your Voice Ordering guide (PDF, 771kb) is an easy-to-use tool which will assist you in ordering PSTN services and enhance your understanding of the information presented in LOLO/LOLIG. The guide provides functional information; business rules and focuses on areas of voice provisioning that have commonly caused confusion and led to a loss of automation
Configuration Change Release 9.3 – Implementation 30 November 2009
A Configuration Change Release will be implemented into LOLO on 30 November 2009. Various changes will be made to the application that may impact your LOLO users and detailed explanations of these changes have been detailed in the Release Notes – Configuration Change Release 9.3 for LinxOnline Ordering LOLO (PDF, 405kb).
LinxOnline Mobiles (LOLM)
Mobile service providers using our LOLM application can get step-by-step instructions (PDF, 1.57Mb) on how to use the application, including managing mobile services and port/churn processes for mobile services.
LinxOnline Interaction Gateway (LOLIG)
The developers' kit for LOLIG contains a set of code libraries and tools that can help in the development of a LOLIG client.
