Faults can be reported 24 hours a day, seven days a week. Telstra will undertake fault restoration, as outlined in the relevant service schedule.
Our process
Our fault reporting line is 180 22 88 or our online self-service application LinxOnline Service can be used.
More details...
Online self service
LinxOnline Service provides an efficient, easy and convenient method of reporting and tracking problems with Telstra Wholesale products and services.
Training
We have a range of customer training material available for our online applications.
