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LinxOnline™ Ordering

Temporary Disconnection
Reconnect a Temp Disconnection
Bulk Temporary Disconnections
Configure a Service
Configure Directory Details
Configure Line Hunt Group

Cancel a Service 2
Cancel Prepaid Redirection
Change a Service Number
Exchange Number Reservation
Return CPE
Program Equipment
Request a Quote
Credit Manage a Service 1
Credit Manage a Service 2
 
 

Cancel a Service 1

Tara Manners at Mercury Communications takes a call from Leslie Clements, who requests that his service be cancelled as he is closing the South Australian office of his business, Clements Constructions Pty Ltd.

After this service is cancelled, Leslie would like a redirection service to the Sydney office, 02 9245 6522.

After discussing the available options for redirecting calls, Leslie selects a number redirection product with a message to inform callers of the new contact number.

Leslie tells Tara that his address is 112 Brighton Road Glenelg SA 5045 and his phone number is 08 9426 3236.

Tara accesses LinxOnline Ordering and creates a new work request.
 
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